An order management system (OMS) is an integrated software framework that allows businesses to process inventory orders from point of creation through delivery shipping.
It consolidates inventory management across diverse sales touchpoints to offer real-time visibility into fulfillment tracking throughout the order-to-cash operation.
An OMS enables firms handle the full order operation efficiently, from the point a shopper submits an order to its timely completion and required return.
It optimizes inventory management by generating current data on inventory quantities and order data, enabling enterprises to improve their supply chain practices and elevate shopper service.
An effective OMS links order management system with other corporate systems like ecommerce platforms, inventory management systems, ERP software, and shipping carriers to order management system power a integrated oms order fulfillment ecosystem from initiation to finish.